Typically the client completes their initial scheduling upon enrollment.  All enrollments except “A La Carte” are a commitment for the academic year. The agreed-upon day and time are selected and are valid until June 30 of the academic year.  This is your time and our staff may schedule you to ensure that new clients do not take your enrolled slot.  These are your classes until a change is requested or a discontinuation notification is received.  Once enrolled the client is responsible for all classes until June 30th.

Your classes are associated with the email used to schedule your classes.  In order, to see all classes scheduled for a specific email please register with the scheduling system.  If you do not register, you will only be able to cancel and reschedule classes via the confirmation and reminder emails.

There are two ways to register.

1. When you schedule, you will choose your appointment, and enter your information after which you be presented with the option of Login or Register.
2. From any confirmation or reminder email click the cancel/reschedule button.  You will be presented with the option of Login or Register.

I have registered with the scheduling portal but still cannot see all my classes.

Please text or email the studio, indicating the email address used for registration and our staff will see to it that all appointments are associated with your registration.

We allow cancelation and rescheduling up to 4 hours before a lesson.  Notification with less than 4 hours’ notice will be a forfeited class.  Each client will have access to our scheduling portal to be used for scheduling, rescheduling, and cancelations.  If for some reason access to the portal is not feasible, please notify us via email or leave a text or voice message at 603-235-9378.

You will never have to forfeit a class.  You may still reschedule but will be charged a nominal 15% fee.  This is a very generous policy which is unlike no other in the area.

Yes, lessons are scheduled for these weeks.  However, you may take advantage of our flexible rescheduling policy.

To give our clients the most flexibility our traditional enrollment includes three complimentary reschedules per academic year.  Each reschedule must be logged into the scheduling portal at least 4 hours before the class.  The class must be rescheduled within 30 days of the missed class.  If a rescheduled lesson cannot be attended it cannot be rescheduled again and will result in a forfeit.

Yes, Although it’s not recommended for making optimal progress we do offer flexible scheduling.  Please email or schedule a call with us to discuss the options and fees.

The recommended weekly enrollment is a commitment from September 1st to June 30th.  In the summer months, continuation is encouraged but we do offer flexibility of scheduling to accommodate vacations and summer activities.